Went to Signature Pond and Patio, Wernersville, PA for fountain pump.Salesman helped us find one.
At home, water hardly spit out of the fountain. Went to return it with original box and receipt. Same salesman took the pump, left store and returned stating it worked fine in fish tank and proceeded to argue with me. I called husband and had him talk to salesman and salesman hung up on him.
He called owner (Lydia) who wanted to speak with me, lecture me and eventually agreed to accept return, minus a 10% restocking fee. Salesman then berated me saying my husband was too *** to connect it properly, among other insults. I called the owner when I got home and she was completely apathetic, and wished me a good day?! I have NEVER experienced this type of despicable customer service!(?) In these hard economic times, customer service is crucial.
All this over a $30.00 pump...do yourself a favor and don't go there!
Review about: Fountain Pump.